Revised Privacy Statement (Effective April 2023)

At SnappyRun, LLC., we value the privacy of our customers and have developed this privacy statement (“Statement”) to demonstrate our commitment to safeguarding customer information. Protecting your privacy on the https://www.snappyrun.com website (the “Site”) is of utmost importance to us. This Statement outlines our practices for collecting and sharing information. We reserve the right to modify this Statement and will notify you of any changes at least thirty (30) business days before the new policy takes effect.

Information Collection:

To provide our services (collectively, the “Service”), we require customers registering on our Site to provide contact information such as name, company name, address, phone number, and email address, as well as financial details like billing name, address, credit card number, and the number of users within the organization using the Service. Additionally, when you express interest in receiving further information or register for the Service, we may request additional personal information, including job title, department name, fax number, or company details such as annual revenues, employee count, or industry. You have the option to refrain from providing this additional information.

SnappyRun uses the collected information to set up the Service for individuals and organizations. We may also contact customers to discuss their interest in our company, the Service we provide, and share information about our company or partners, such as promotions and events. Customers can choose to receive our email newsletter by providing their email address. We do not distribute or share customer email addresses or personal information with third parties. If you wish to opt out of receiving communication or being contacted by us, please email support@snappyrun.com. Furthermore, when registering for the Service, customers are asked to provide an email address to receive a username and password. We may also send emails regarding Service updates or company announcements, including a Customer Newsletter. Once again, we do not distribute or share email addresses, and customers can opt out of receiving any communication by emailing support@snappyrun.com at the time it is distributed or when registering for the Service.

Unless explicitly stated at the time of information collection or as provided in the SnappyRun Terms of Service Agreement, we do not disclose the information provided to third parties. Any financial and billing information collected through the Site is solely used to verify prospective customer qualifications and facilitate billing for the Service. SnappyRun employs a third-party intermediary to handle credit card processing. However, this intermediary is strictly prohibited from storing, retaining, or utilizing the information provided, except for the sole purpose of credit card processing. While content providers may offer content on the Site, they are not permitted to collect any information, and SnappyRun does not share user information with these parties.

SnappyRun may collect specific information from Site visitors and customers, such as internet addresses. This information is logged to diagnose technical issues, administer the Site, and continually enhance the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers, sharing such information with third parties.

Cookies:

We strive to provide an easy and meaningful experience when you interact with the SnappyRun Website. When you visit our site, our web server sends a cookie to your computer. Cookies are files placed by web browsers on a computer’s hard drive and are used to determine whether customers and visitors have previously accessed the Site. SnappyRun uses session cookies with encrypted information to uniquely identify you while you are logged in, allowing us to process your online transactions and requests. Session cookies help verify your identity after logging in and are essential for using the SnappyRun app. Persistent cookies, readable and usable only by SnappyRun, identify you as a customer or previous visitor to the Website. We prioritize the security and confidentiality of the information stored in persistent cookies, ensuring account numbers and passwords are not stored within them. Disabling the browser’s ability to accept cookies may limit browsing functionality, but it will not prevent successful use of our Service.

Opt-Out Policy:

SnappyRun provides visitors and customers with the option to choose how their information is used. If, after registering for information or ordering the Service, you change your preference regarding receiving information from us or sharing your information with third parties, you can request a change. Simply email your request to support@snappyrun.com.

Correcting & Updating Your Information:

If customers need to update or modify registration information, they can do so by editing the user or organization record. For updating user profiles or billing details, please log in to SnappyRun. To discontinue the Service, email support@snappyrun.com or call 651.707.3985. SnappyRun will respond to correction or update requests within a maximum of 5 business days from the date of the request.

Additional Information:

If you have any questions regarding this Statement or the practices of the Site, please contact SnappyRun’s Security Administrator by emailing support@snappyrun.com.

Security Statement:

At SnappyRun, we employ state-of-the-art technology to ensure internet security. When accessing our site using Firefox, Internet Explorer, Chrome, Safari, or any browser, Secure Socket Layer (SSL) technology safeguards your information through server authentication and data encryption. This ensures that your data remains secure, accessible only to registered users within your organization. SnappyRun maintains a vendor-neutral approach, ensuring that your data remains completely inaccessible to your competitors.

Our Site incorporates security measures to prevent data loss, misuse, and alteration. When accessing our Site with the latest browser version, Secure Socket Layer (SSL) technology safeguards information through server authentication and data encryption, providing security and exclusivity to you. SnappyRun utilizes advanced security methods based on dynamic data and encoded session identifications, and our Site is hosted on a secure server environment with firewalls and other advanced technologies to prevent unauthorized interference or access. Moreover, SnappyRun provides unique usernames and passwords that must be entered each time a customer logs in. These measures help prevent unauthorized access, maintain data accuracy, and ensure proper use of information.

To access SnappyRun, users must log in with a unique email address and password. A session “cookie” is issued only to record encrypted authentication information during a specific session. This session “cookie” does not include your username or password. SnappyRun does not use “cookies” to store other confidential user or session information but employs advanced security methods based on dynamic data and encoded session IDs.

Additionally, SnappyRun is hosted in a secure server environment with firewalls and other advanced technologies, preventing interference or unauthorized access from external sources.